Hi, I'm Nikhil.
Service designer for complex B2B services. I map how things really work, find the gaps nobody owns, and design services teams can agree on. Based in Birmingham, UK.
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About
Specialize in creating meaningful and impactful experiences for users through the design of services. My goal is to understand the needs and desires of my clients and their customers, and to develop services that exceed their expectations.
My design process involves several steps, including research, ideation, prototyping, testing, and implementation. Through each stage, I work closely with my clients to ensure that their vision is fully realized and that the final product meets their needs.
Specializing In
Service Design
Design Thinking
UX Design
Prototyping
Testimonials
"We have been super impressed with your approach and your tenacity. You have kept challenging our thoughts & proposals with the end customers in mind at all times. It's due to this that we have collectively designed & crafted a game-changing solution for our digital online tracker."
Simon Speight
Business Analyst Specialist BT
"I worked with Nikhil at BT and he was fantastic. Eager to learn and figure out how to improve the customer's life. Always keen to put the customer first and make sure our work was impacting the right area. Designed app UIs, physical boxes and websites to an incredible level."
Ian Grainger
Product Manager BT
Selected Projects
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